What Our Terms Actually Cover
pokp operates as a digital platform and your account is subject to the terms set out here. Access and eligibility are not universal — they depend entirely on your local law and the regions we have confirmed as supported. If you are in Bangladesh and your
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region is covered, these terms apply from the moment you open an account. When you fund your account through bKash, Nagad, or Rocket, your transaction is processed against the payment conditions stated at checkout. We do not hold funds beyond what your account balance shows, and
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withdrawal requests are processed back to the same wallet you used to deposit where the payment rail allows it. We reserve the right to suspend or close accounts that breach these terms, including accounts showing fraudulent payment activity or identity mismatches. Any dispute over an account
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balance or transaction is handled through our support channel first — escalation paths are available if that does not resolve the matter. These terms may be updated. When they change, we post the revised version here with a note of what changed. Continued use of your
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account after that point means you accept the updated terms. If you do not agree, you can close your account and withdraw your balance before the change takes effect.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.